I am echoing comments from 2012 and 2015. Amazing that 4 yrs later and these problems still exist (absolute rudeness from staff). I guess the franchise owner does not really care about customer service (or it's owned by "the rude ones" that actually work there). This specific Subway is in the lobby of the building where I work, so it is very convenient to grab breakfast/lunch. BUT, today was definitely the LAST time I ever set foot in there. I ordered a salad and as they were warming up the chicken I was asked about what additions I wanted. First of all their selection was VERY limited (no olives, no mushrooms, no cucumbers) and their iceberg lettuce looked like it was over a week old. When I pointed the lettuce out to her, she said "oh, it's only the top that looks like that" - WTH? Why would you put that out then? I proceeded to ask her if they had mushrooms/olives/cucumbers (maybe in the back). She plainly said "no, and if you want different lettuce and olives, and mushrooms you can go to the other Subway - a few blocks away" and dismissed me. Too bad we can't give a ZERO star rating because honestly even 1 star (in my opinion) is too much for this establishment!