The red velvet pancakes are absolutely delicious and I am very picky with my red velvet. Not very many people can pull it off. Their turkey avocado sandwich is hit or miss. I order it every time we dine in, and every other time it has been an amazing experience; on the other days not so much. Once it was salty but drinking water really helped. The other time my bread was really toasted (burnt is just too harsh a description) but our server noticed that I removed it and immediately went to the manager to see if there was any way to remove it or give us a discount. Did I mention, we didn't complain about it? Now that is great customer service! Sorry, I didn't get your name though.