This is one of a few hotels near QVC & it is the BEST choice if you're traveling to the area for business. Overall it's pretty average, but it does the basics well:
Cleanliness=4 stars. My room has always been clean. One time it was missing a few towels, which was kind of odd.
Friendliness of staff=5 stars. The staff are so friendly. I had a ten minute conversation with one of the staff during breakfast and when you're traveling for work and overtired that makes such a difference in your mood.
Food/Room Service=The food is pretty good overall. The breakfast buffet has quite the selection w/ a chef making custom omelet station. Room service has always been prompt, with a decent selection.
Bar=bartender went above and beyond one night by sticking around and serving a few of us night owls.
They have an indoor poor that looks really nice, but alas I've always been working so I haven't had a chance to check it out.