I've been to eight different gyms in North America, and I have to say this is my least favorite.
There are some good things. The staff is pretty nice, and the gym is huge. Also, it looks beautiful, in fact I think the gym goes for form over function. Lot of the routes/problems use one type or color of holds.
Charging a certification for belay is pointless and really devalues this gym for a one time use. I can demonstrate my knowledge in a few minutes. I've also never seen a gym with so many gri-gris in use.
There are a lot of routes, and a lot more lead climbing than I've seen elsewhere. There were a lot of people lead climbing over average skill; this gym has the lowest rated lead climbs I've ever seen.
Bouldering in the silo is a mess. There are about 984 holds and....7 problems. Its confusing and disorganized. Because there are 3 bouldering areas, there seem to be enough problems to get in a good session, no matter your skill level, but everything could be better utilized.
Prices are pretty normal for gyms of this size. Overall, it's decent but has room for improvement as well.
Lastly, some of the dirtiest, most grimy, greasy holds. Not all of them, but some were fearful even to touch.