I've lived here for 4 years and love it. No bugs, pretty quiet inside the apartment, never had any really serious service requests, and super responsive office. They know me when I walk in and grab my packages - honestly I travel so much that they know my unit number better than I know it.
Yeah sometimes don't pick up their dog crap or light bulbs are out for more than a day but have realistic expectations people. They send out violation emails when people are being terrible neighbors so that's good enough for me.
Thanks team- it's been a great 4 years.