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2015-06-08T00:00:00
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Rented an RV with them for Memorial Day weekend. Got up to our campsite east of Payson, about a 4 hour trip, and find out that the batteries in it don't work. We had no lights and more importantly no heater! The whole family froze all weekend. Had to spend $400 and waste an afternoon of our vacation going to Walmart to buy warmer clothes to sleep in but still didn't do the trick. We froze both nights and had to cut our trip 2 days short and come home. I told them about it when i returned the RV and all I got was "we can't be held responsible for something like that"? What?! We can't be held responsible for the equipment we rented to you not working? I spent $1,100 for an RV, hoping to have a nice (and warm) vacation with my family, you send me off with a unit that doesn't work and you "can't be held responsible"? Now they won't even return my calls or email. DON"T RENT FROM THEM! I should have done my research and found all the other negative reviews before I rented here and you should do so as well.
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