Steer clear of Parker & Sons. Make sure you filter the reviews from lowest to highest on Yelp and read their 1 star reviews and you'll see a lot of the same information--that they over charge their customers. They are also one of the companies on Angie's List with a "B" rating. Most AC companies have an A.
This review is for the air conditioning/HVAC portion of their business. The AC unit was not working and a tech from Parker & Sons said it would cost $1200 to fix. They quoted a condenser fan motor for $841 and a hard start kit for $420. They immediately gave a "discount" bringing the total down to $1000. That should have been a red flag but we trusted them and decided to have them do the work ASAP to get the house cool for our tenants.
Turns out the AC also wasn't flowing to the master bedroom so we asked Parker & Sons to go back out there. This time, a tech said the duct work was installed incorrectly 10 years ago by the builder, when the home was brand new. He said it would cost $12,000, yes 12 THOUSAND dollars to re-do all of the ductwork. That seemed extremely expensive and somewhat unlikely that a new home builder would have installed the ducts completely in the opposite direction. Even so, anything is possible...
So we did our homework and got another quote from another company. They recommended a brand new AC unit and some work on the ducts to fix the flow issue. They are quoting $5600 TOTAL. And the guy said our unit appeared low on refrigerant. The same unit Parker & Sons supposedly just serviced and fixed for $1000!!!!
We feel Parker & Sons was very dishonest in charging us $1000 and then trying to get another $12,000. And it took multiple phone calls and over a month for them to email us the original invoice for the work. We feel totally ripped off and very upset that we trusted our business to this company.