This is my first time ever giving anyone a review, but I felt I had to share... anyone thats planning on opening up a membership here please beware. I signed on 2 months ago, the "manager" told us they were remodeling and adding other activities, like racket ball (which is what my son was interested it), he said I could change the membership name to my husband's if i found myself not going often. Well today I went to switch the membership name to my husband's and come to find out, 1. Im not able to,
2. they are not remodeling/adding anything, and
3. he was not the manager, infact he was just fired for providing customers with false information.
I was told to call the Corporate office and let them know the situation to see if they could help me with the name change, well corporate told me they could help. ... but i would have to pay $99.00. I asked her why i would be charged for making a change to my account if when i signed up i was told i could, they fired the guy for lying but still want to charge me .
Again.....please make sure you get the correct information and you review everything before signing anything, it's clear they cannot be trusted, and instead of helping they still want to go after your money.