I went into purchase a traveler size coffee for my 12pm meeting. I was told that it would take 5 to 10 minutes to have this made. It took almost 20 minutes. The girl that was working on this kept on speaking with other people and wasn't focused on making this. When I asked for the manager that same girl walked over and said I'm the shift supervisor so I asked her why does it take so long just to make this? She kept on arguing with me saying that it takes a long time, when with my eyes I saw her just standing there doing nothing. Bunch of spoiled millennials know absolutely nothing about customer service. This store is poorly managed and they need training to fix all of the deficiencies they have if they want customers coming back