I went in and got an estimate on my fuel pump to be replaced. Once I had the money, I went in again and they told me that the entire fuel pump and module needed replacement. I was a little annoyed and thought I was being taken for a ride (no pun intended). Chris told me that the mechanic only told him about the fuel pump so that is what he quoted me. To have the entire module replaced would have been double the original estimate. I asked Chris if there was anything he could do. He said I could go to the car dealer and buy the part at his cost and then bring it in for installation. He also gave me a free power steering flush to help make up for my inconvenience. I am very glad that Chris was able to make things right by me by providing excellent customer service. This makes me want to do more work with them.