If I could give them zero stars I would, unfortunately Yelp forces you to assign at least one star. I picked up an unsold item that I consigned with them - they did not have the original pristine sunglass case + box that I left with them and gave me a temporary one that was in bad condition. They said they would find my original case and box and call me by end of day to pick up. Fine; but at this point it is two weeks later and I have called and emailed them without a response. VERY unprofessional and I would never trust them with another item again.