WOW! What happened to this place? Worst service I have ever had at Maggiano's! My party had to grab the attention of our server on several occasions, such as to refill our empty glasses of water. Everything came out all at once. So our table had no room for our appetizers, cold bread, and our meals. Oh and we had no dinner ware. I guess they expected us to eat with our hands. Why not? We were being treated like barbarians, so why not eat like one! So once again, we had to flag someone for dinnerware, since our server disappeared on us. The menu had changed drastically since we were here last. I think we would have had a better deal ordering Italian from Pizza Hut...and probably received better service! Am I being too harsh? Not after spending all that money on what is supposedly "upscale" Italian. Granted they seemed to have two very large events going on, but that is no excuse for providing us with lack luster food and service. I am taking Maggiano's off my list of places to bring family and friends from out of town.