This story will be continued, however i will give you my current experience rating with device pitstop. I was looking for a place to repair my laptop online. I googled same day repairs as my laptop is necessary for business use. Upon going in and having a diagnosis done by jason or Joe (the manager) he let me know that my screen needed to be replaced. I left my laptop for a week with no repairs. I finally came back and picked it up, went on YouTube, ordered a so it yourself kit and the screen and repaired it myself.