Very disappointed! We stopped there for a few beers Thursday night ( Boys night out ). Met my buddy there about 5:00, he was sitting at the bar. After 5 minutes sitting there with no drinks yet I asked him how longe he had been there, he said 5 min. I counted 6 people at the bar and 2 tables with 2 people each, 2 male bartenders and 2 female waitresses working the tables. The 2 bartenders walked past us several times not even acknowledging us. Well it's now more then 15 min sitting there and the 2 bartenders are still not acknowledging us, in fact the one has elbow on the bar, chin in hand, and the other next to him talking to the owner Chef David. Finally fed up we ask the waitress as she is heading to a table if we can order a drink from her, sure she said. Expecting she would tell the bartenders we wanted a drink but no, she walks past them, behind the bar and ask us what we want. Now you would think that would be a clue to the bartenders, but no, not a clue! We drank our beer and I said lets get the hell out of here but my buddy wanted to check out the speakeasy in the basement. The one bartender had gone down to man that bar, there's a couple at the bar ( up stairs bar earlier), and chin in hand bartender. We take a seat at the small bar, and mister ( chin in hand elbows on bar) does the same fricking thing! putting elbows on bar chin in hand in front of the couple and ask if they would like to have another drink, totally ignoring us. At that point I had enough of this crape, said this is "bull. ..t" got up and started to walk out, Mr "elbows on the bar" finally acknowledges us saying "sorry guys". Sorry Chef Dave, you're never going to see me in Charlies again! We went down the street to HQ and were treated like customers should be. .. If I could give zero stars I would!