I went in after being attracted by the delicious smell of roast chicken, and am so glad I went in! Their pulled chicken sandwich is out of this world, and is very light, despite the large size. I originally took a star off because the quality of their salads have gone downhill since the first time I visited, but am adding the star back for the superb customer service I received since then. Vanessa, the owner, is a very helpful and generous person, who kindly took the time to contact me regarding my complaints. While it is almost impossible to avoid bad experiences caused by staff, seeing management step up like this really puts Flock in a positive light for me.
Tl;dr
Flock sandwiches are delicious, their salads are tasty, and the management is out of this world amazing!