I've been to Pizza Libretto on the Danforth twice in one month - opening nite and last nite. They haven't gotten it right yet.
The calamari is delightful -- though they're a little skimpy with the aoli and black garlic dips. The fig/pear salad is a wonder. Pizza toppings are delicious (the funghi blows my mind). Unfortunately, the crust is undercooked (I know that Neopolitan pizza is "different," but I've some amazing ones in NYC and I find that Libretto has not done it properly on the four pizzas I've tasted). It seems like they rush the job and don't ensure the pizza is up to standard.
I can overlook that, but last night I ordered the "pork belly" pizza and got a pie with slices of raw pork on top. I sent it back, it was taken off the bill, but there was no apology from the manager. In fact, the waiter said he was looking for the manager all night in hopes the guy would "do something" for us, and "he's around here somewhere..." How embarrassing. Your establishment sends.something to the table that could make a person seriously ill and your staff can't find you?? Shameful.
I'd like this place to stop trying to be so trendy and inject a little quality food control into the mix. It was interesting to compare last night's experience to opening night, when no less than 12 servers and one manager came by our table to tend to every need (excessive, but we appreciated their enthusiasm). Where was the manager last night?