This place is remarkably awesome! Went in with a half stolen bike a couple weeks back and Adam hooked me up with a better set up on a new bike.
Even though bikes seem rather simple (get on bike and pedal), Adam helped me find the BEST bike for my situation. For that, I am forever grateful.
Also, the 5-day tuneup included with the purchase of a new bike there was great. There was a small creak in the hub (which apparently was common in the latest run of specialized bikes to come from the factory), and Adam told the mechanics to change it out without charging me. So I ended up buying more stuff to add to my bike. Win win!!
Super easy experience and that is worth a ton for a biker noob like me.