I've been a member here for about 8 months now. This gym is no frills, and I love it. There's no tanning bed, there's no sauna... There's GYM EQUIPMENT. I love that its month to month and at a reasonable rate too! And they have the Fit Kids program, which allows me to drop my kids off for two hours at a time for only $10 extra a month. Fit Kids always smells clean and the staff are so caring with my kids, even when they're not so sure they want me to leave. lol
BUT, the number one thing that keeps me at this gym is my amazing personal trainer. If you sign up here, and intend to spend the money (it's just as pricey as everywhere else when it comes to training), ask for Ryan. I have worked with a couple of trainers in the past, but none with his care, dedication and personalized plans. He even called me in the hospital while I was out for surgery! Such a caring person who really seems to love helping others get healthy!!
As for the friendliness of the staff, I've only had positive experiences. After a snafu with my billing recently, gym staff actually went above and beyond to correct the situation. Between the convenience, price, and training, they have me so hooked, I'm out here preaching to others! :-)