Ran by very unprofessional people, if you have not seen but there was a whole controversy regarding Jule's and a customer where Jule's ended up providing free meals to those who sided with them and stood by racists.
Had you sort out the customer problem and maybe offered them a free meal for the inconvenience then you wouldn't be getting bad reviews on Yelp and Facebook.
But seeing how they handled an issue has turned me away from wanting to try this place out. I wish you the best of luck with your store.