Just tried Joey's Pizza for the first time and was very disappointed with not just the flavor of the pizza, but with their lack of customer service satisfaction stance of NO refunds. Seeing how this was my first order and basic understanding of food service is you don't want an unsatisfactory experience for any patron that this would warrant a refund. Mmm...NO. I was willing to bring the pizza back to them as well. I was plainly told they only issue refunds if the pizza was either burnt or if the order was processed wrong. Unsatisfactory in my opinion and obviously I'm disappointed with how they choose to conduct business for first time customers.