I think I am being generous here. The place is cute, but I agree with Sari, the other 3 star reviewer. Service very slow. Maybe it was because I had a Doozy deal. My facial was less than ok. It started 15 later than my scheduled time, however we ended before 45 minutes were over. Cathy was my aesthetician and I was not happy with her job. A very hurried cleansing, then she blobbed an enzyme mask while I got the steam. The steam was longer than usual. After that she removed the mask with a very hot towel. after that she put some cream and then she noticed I had "raccoon eyes" so she clean the mascara off and I was on my way. I know I am not coming back to this place. I get facials every three weeks. If you want a great experience, Joan Julian is awesome, a little far since she is in Cave Creek.