My husband and I went in to matress warehouse after having done the research, and basically knew what we wanted. We were looking for a temperpedic cloud, but had a few questions. We asked those and they were answered in a professional manner. There was no pressure from the sales person at all. In fact, when we inquired about a more expensive cooling feature, we were told that it really wasn't necessary with the new technology. In no way did we get the "pressure sale". I would recommend the mayfield store very highly!