I have never been treated so rudely and unprofessionally. I changed my drink order twice and you would have thought I killed some one. Alexis--the server told me after I told her that I didn't want the Iced Matcha Green Tea, that the item would not be removed from my bill. I told her the drink tasted horrible like matcha mix and tap water and I did not want to drink it, because it did not taste good. She was extremely rude and I asked to talk to a manager. As a former food server, I know that removing an item from the bill is no biggie. I saw the manager coming over to our table and I thought the problem would be rectified. The manager was rude and confrontational, instead of fixing the problem he actually made things worse; but eventually decided to take the $4.00 item off of our bill. The excitement my husband, son and I initially felt walking into the place subsided after all of this hoopla over a drink. We felt unwanted, negative vibes the entire time we were there. Despite all of this we decided to stay, like dummies and try the food. While we were eating, Alexis threw the check on the table. She did not bother to ask us what we thought about the food or whether or not we wanted refills on drinks, or dessert. I know as a server you never bring the bill over until you see that your patrons are done eating. She obviously did not get this memo. I seriously would not recommend this establishment and not because the food isn't good. A place of business should treat anyone who walks through the doors like family. The service provided by the server Alexis and the douche manager was absolutely horrendous. I will not be returning and I will tell everyone I know not to go also. SERVICE SUCKS!!!