As much as I love the space, music, and staff friendliness I can't completely overlook the incredibly inconsistent product and service. I've had both acceptable and disgusting coffee here and the staff seems easily overwhelmed. It may be that there isn't a well designed method for stocking items or the training isn't sufficient. Whatever the reason, every time I've visited- 20 odd times- they've had to run downstairs to finish a simple order, have become very behind and served people the wrong drinks, or simply were out of coffee or cream. That said, I still like it and will keep coming back. Although, to be honest, if there were other nice places to sit and drink coffee in the neighborhood, I might not.