I had an ongoing issue with my AC unit, and had three different companies out to look at it. A friend recommended Accurate Air and I gave them a call. Their awesome service starts with the nice woman who answers the phone. As opposed to all the other companies who sound annoyed to be speaking with you- this nice person is helpful and courteous and doesn't make you feel like you are interrupting a Judge Judy marathon.
Chuck is the tech who responded to my house and he was just awesome. He did extensive trouble shooting and looked at every possible issue which could be contributing to the problem. Chuck installed a new fix and also educated me on how to watch for potential problems that may arise. I really appreciated his expertise and professionalism. There was never any attempt to up-sell anything at all. Chuck attacked the problem almost like he was fixing his own AC- which I appreciated. He wasn't rushed and didn't have to be in and out in five seconds like so many other companies. Chuck was very thorough and did a great job of educating me on what his thought process and how things work.
As a bonus- Chuck installed my new 3rd Gen Nest thermostat. Did you know if a "Nest Pro" installs your Nest- you get a free five year warranty? From the standard two years- you get an extra three- just by having a professional do it. How cool is that?
I'm so glad to have found Accurate Air and Chuck. No one wants to have AC issues- but I can tell you it's nice to have the best people standing by when you have that "Aww crap" moment and your AC is not working. Give them a call and see what the Best can do for you.
Thanks guys!