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rev:Review
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2017-08-25T00:00:00
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1
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This review is for the WI. Stoughton Hospital Sleep Test Clinic/Center.Not the Stoughton Hospital in general. Most people that works here are friendly, competent and provide good services, except for this one center. I'm just perplexed by my recent experience. When a costumer call this center, you'll get a recorded message that will say, " U have reach the Stoughton Hospital Sleep Disorder Center, we are proud to provide you with exceptional personalize service." What a joke.! This is very comical.! This falls in the oxymoronic category.! Lol..! What kind of exceptional personalize service is that.? Every time a costumer calls this center of yours can't get a live person to talk to just schedule an appointment. I understand that this center is not open during business hours, If an attendant does not fit in your budget, why not change the recorded message..that says..you reach the Stoughton H. Sleep center... Sorry we're not open during regular business hours, if you leave your name, no. best time to call you. That is what u call exceptional quality service.! But know what, I tried calling many times at night, no success, it took 3 weeks ( phone tags) to finally get connected to a live person. With my frustrations with your process, I then decided to call UW Health clinic, I got connected to a live person for the first time I call then got scheduled for an appointment the same day. This center of yours have a sleep disorder problems, needed a doctor to fix the problem.
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