This place is TERRIBLE : I would give no stars, but that is not an option.
If you want anything more than drip coffee you are SOL. And be specific about your drip coffee order ("room for cream", sometimes means "half full")
I will recount my latest experience in a long string of "one more chance" visits to this specific location.
It was cold and rainy, and perfect weather for a nice warm drink. I arrived, ordered my drink AND . . .
I waited for my Latte (a simple 2 shot, short Latte, nothing fancy here).
I watched as the "barrista" FINALLY pulled the two shots for my latte . .
Then let the cup sit, for a few minutes . . .
He then poured milk into the latte, BUT stopped about half way full?!
There the making of my drink stopped . . .
It wasn't served to me half full, it just sat there getting colder. . .
I waited, and waited, and looked on expectantly. . .
After 15 minutes of waiting, and then watching this idiot make half of my latte, I realized that whatever "drink" I would get would be cold by the time I got it.
So I finally had it and left (mind you I had already paid!!!!!). Never again, I done with the BUX.