I am VERY disappointed with how much the quality of this residence has gone down. I get it....you've changed management companies.....but we're the people that have to live here and continue to pay premium pricing for not so premium living. For starters, the community room that we used to be able to rent for about $75-$100, now through berkshire requires a $400 deposit. Makes no sense, we freaking live here. Although it was great that its a dog friendly community, there are a lot of negligent dog owners who don't clean up after their dogs, and the maintenance/cleaning team does not address this....so you walk around and it smells like dog urine and there is feces everywhere. At least when it was greystar, they used to pick it up and would spray the trees with water to ease the smell. The gates in the A building are always broken, the front doors are always broken, the key sensors are always broken. When you go into the office to pickup packages or pay rent, (being that they charge a $10 fee if you pay online monthly, which is a total joke) you sit in the front office for a ridiculous amount of time before anyone addresses you....theres no: "someone will be right with you or anything". The only person that I am even happy dealing with in the office is Colby, he's the only one that seems to really try to do whats best for the residents. I don't know what I pay so much for anymore, its really disappointing. We've lived here for about 2 1/2 years and have just had it.