We have seen Dr. Hansen three times now. We are new pet owners and got a boxer puppy. She is always super friendly and loving towards Lily, our little boxer. She's professional yet personable too. She answers any and everything question we have without making us feel dumb for asking whatever it may be. Dr. Hansen explains everything in a way to where we can understand as well, I hate when doctors use big words that no ordinary person would know what it meant. My favorite part is that she calls the day after each visit to check on Lily. I appreciate she takes time out of her schedule to do that, way cool. All her staff is super friendly and make Lily feel like the most loved dog. I haven't seen any of the other Vets, but I recommend this office.