Today I went to JCP to finds some things for myt son but, as usual, I ended up shgopping for myself, too. I tired on a variety of tops and finally picked out two that fit nicely. When I went to check out, the customer service agent, Tami, called me over to her register and commented how cute one of my tops was. When she saw my taste she offered to show me a couple other tops that I might like. When we walked over to look at them, it turned out that she chose tops I had already looked at but they didn't have in my size. She offered to go online and order them in my size. She even gave me a discount that I probably would have missed if I did it myself. I was really happy wiotht e service I received today.