One star because "no stars" is not an option.
This is the exact email I sent to the brewery after leaving this establishment about my "experience" which has yet to be acknowledged :
Pretty disappointed by last night's experience. Or lack there of. We got to the brewery a few minutes before what I was told was our "reservation" time and just shortly after a party of 4 had gotten there. I heard the host tell the party that since they did not have a ''reservation", it would be about a 30-40 minute wait. The party moved aside to discuss if they wanted to wait or not. The host then ignored my husband and I for 5 minutes while she conversed with 3 other employees all who seemed to not have a care in the world. When we finally got her attention she found our name on the "reservation" list and informed us it would still be at least 30/45 minutes before we could be sat. Now longer than the group who walked in before us that didn't have a "reservation". We have no problem over looking minor service issues,especially at a new place, when dining out, but when it comes at the expense of wasting our entire evening, that's just inexcusable. Why bother taking reservations? Scratch that, why email me and ask me if I'd like to have a reservation for your establishment if you have no intention of honoring it. Sure you maybe thinking, "we were going to honor it, just 45 minutes late"... Which means it would take me how long to get food and beer after arriving at this imaginary table? Also 30/45 minutes? Lame.
So I have yet to get a response...
Forget this small place with crap parking. Go to Fate, or Angels Trumpet, or Sun Up, or Phoenix Ale House, or Sleepy Dog, or Four Peaks, or Gordon Biersch, or hell, drive the hour to Sedona or Pine and visit one of their many breweries. All of them will be more than happy to provide you with wonderful beer & food with out a "reservation"... Just don't bother here.