Brian came to my house on short notice on a Saturday morning (at no extra charge) to fix our out-of-whack garage door. I thought it was going to be a major repair if not replacement, but he repaired it himself in less than an hour for a very reasonable price. Professional and polite. Offered to replace our remote batteries free of charge, and offered advice on how best to keep the door in good shape in the future. I'll definitely call Lift Tech again for future needs.