Well unfortunately I can say i've had 2 experiences here in just the past week, and that is never good. But I can say they were both positive as far as the care I received.
I was in a terrible car accident when my SUV was pushed off the road into an embankment where it proceeded to flip, landing on the roof, and completely crushing everything inside of it, including me. Luckily someone was looking out for me, and I was able to climb out of the window, and walk away from the crash on my own two feet.
The ambulance took me promptly to CMC Union, where I was given very good care. I was x-rayed and treated pretty quickly considering they told me they were short staffed and were having a very busy morning. Luckily I had but a mere flesh would (shoulder separation) which would require followup with an orthopedic specialist and eventually surgery.
I was back at CMC Union, less than a week later for my shoulder surgery. My surgeon was amazing and very confident, where he explained the entire process to me, and made me feel as comfortable as possible. Went in at 9 am and was going home with some metal pins and clamps in my shoulder by 4 pm. Every nurse and admin employee I dealt with had a smile on their face which eased my anxiety just enough that it did not make a bad experience a worse one.
Thanks to everyone at CMC Union in both the ER, and Day Surgery center for taking such good care of me. Hopefully I do not ever have to go back, but if I do I know I will be in good hands!