The 2 stars is not for service or price but for the donuts. I am nor have I ever really come to dunk in donuts and now I remember why. The quality or freshness of the donuts aren't great. They are OK better than a store boxed donut. Not a huge donut fan to begin with but I remember donuts I have eaten being better. Service was great and they were very friendly. Love their coffee and the fact that they now sell the coffee in their store but that's about it. The donuts weren't fresh when I went in. Could have been the time of day not sure bit I would think they should taste fresher than the did.