I ate here last week and had the Shrimp and Chicken Tostada, and thought it was pretty decent. I went back yesterday and asked for the same item and was told they no longer carry it. Even though it is on the menu board. Even though it is listed on the set of coupons I RECEIVED IN THE MAIL THREE DAYS AGO. They said the only one they (all) make is the California Tostada, which "is close". I told them no, and they said they had an 'ultimate shrimp' tostada, which they could add chicken to, for 'an upcharge.' I thought, sure, if it tastes similar. NOT!!!!! The shrimp was chewy (a clear indication of being overdone) and they threw on shredded, heavily seasoned chicken, (it looked like leftover pieces from chicken they had cut up into pieces) NOT the chunk chicken that was on the other salad. It also had pinto beans instead of black beans. They also charged me twice as much as what I had paid the week before.
By the way, I went to a different El Pollo Loco today to see if the Shrimp and Chicken Tostada was 'off the menu'. Guess what? It's not! (I even saw one being delivered to someone while I was there). The other ones have it, so this store is either inept or just didn't feel like making it. Lazy staff? Inept? Or just not noticing what's on their menu board?