We had a terrible experience here for brunch for my friends birthday. We had a reservation that was made on open table, yet they had no record of it. The service was haphazard and confusing. The waitress didn't seem to know what she was talking about and kept forgetting about us.
Also- I should note that buying a bottle of champagne and a carafe of orange juice like they suggest does not actually save you any money (in fact it might be more expensive than just getting regular mimosas). The bottomless mimosa price is also ridiculous at $25 unless you plan on sitting there all day.... mimosas are $5 each and unless you plan on drinking 6 mimosas at brunch the deal makes no sense.
Once our food came it got even worse. Everyone who got the eggs Benedict (which was most of our party) couldn't even eat it because the eggs were so overly funny. They weren't just funny yolks- the whites were barely cooked at all. It's really unfortunate because it's a great atmosphere but I will not be back.