After trying out almost every Volvo repair shop in the Valley, I think I've found the best place to take my car, even if it takes almost an hour to get there from my home. From the minute you walk in Derrick is at the front desk and is warm and friendly. They aren't overly aggressive with treatment recommendations for your car (unlike my unpleasant experiences at the Volvo dealership) and do a good job with their repairs. Tanner Motors also give nice little thank you gifts they'll put inside your car after service, which is a nice touch. They focus on doing a job well done and good customer service at reasonable prices, so there's no shuttle taking you around if your car is being fixed, free car washes, etc. The only thing that it is inconvenient is that it's a little difficult to go anywhere entertaining if you need to get your car fixed and no one is taking you away for a couple hours, unless you walk a couple blocks to Biltmore Fashion Square or possibly another couple blocks to The Changing Hands bookstore. They do have a small waiting area with free wi-fi but the waiting area is tiny. But those are minor inconveniences since I know I am getting great service from a repair shop that I trust at reasonable prices.