I only gave it a 1 star because the doctor was amazing the front desk staff is rude at I arrived 30 mins early to do 10 min paperwork and still waited almost 2 hrs to be seen even though I had an appointment. I asked if u had a copay she said no to my surprise at check out they wanted over 200 dollars at checkout for my visit I explained my preventive is cover 100% she told me because when asked if I every had pain during my cycle and me answering yes my visit is no longer preventive. I deal in insurance all day at my job so I told her I would contact my insurance to my surprise I was covered 100% call ur insurance don't trust what they say instill haven't received my refund yet fraud office