Gary was very friendly and helpful. He took extra precautions to protect against scorpions, cockroaches, and crickets, amongst other creepy crawlers, from getting into our house. He also made an effort to come at a convenient time for my wife and I, and one of the best parts, he did not bind us into a long contract, or any contract for that matter. Payment was also easy, as we were allowed to pay by cash, check, or credit card. We will use him regularly as the need arises. Thank you, Gary!