Walked in today with my family to rent a car. There was no mention online when reserving the car about providing proof of address. We tried to compromise with the guy behind the counter, we even offered the registration in our car and he told us, "You can put ANY address on those".
YES, you heard him right. You simply can NOT put any address on a registeration PAL. If that was the case we wouldn't be getting reminds from the DMV sent to our house. Then he says "have a great day", which in my opinion made things WORST. More insulting. You're useless. Thanks for nothing.
We're taking our business to the Sahara Enterprise because we're not treated poorly there AND my boyfriend knows Tiffany the DM. She needed parts one day and mentioned to just stop on in if we need anything. This would be one of those times...
FURIOUS that ignorant guy didn't have a name tag on, SHOCKER!!!!!! Big thumps up for being the worst enterprise I've been to. WOO you can tell he has no idea about customer service. He just wanted to be DIFFICULT with US today, but he treated the couple before us CHAMRINGLY. Hmmm...NEVER AGAIN.