Terrible customer service. (One blonde guy was polite, but all together it was a bad experience. )
When they showed up to my house, one of the first things the guy said was "oh you have a pool table, you need more men". I mentioned he could move everything but the pool table if it was as a problem. I also said I had already flipped it over and tried to remove the legs. He called me a liar and told me that I didn't flip over the pool table myself. He then told me to flip over the table and do it myself. After that, he called his boss and called me a liar twice over the phone.
He was acting so unprofessional my roommate even came out of her room to comment on his rudeness. If he was professional, he would have a quietly called his boss outside and move my things as I had asked and left the pool table. He didn't need to repeatedly tell me that I didn't lift it myself, and that if I did lift it myself I should do it again. I don't appreciate him accusing me of lying. I thought that was very unprofessional, especially since I was not lying. They lost a lot of money and a customer because of the temper on this man.
***also, they didn't show up with dollies, moving blankets or pads. The truck was small, and you could tell it was not a very established company, as the employeees weren't dressed alike or in uniform.