Great service. I failed to tell the owner I lived on the 3rd floor of an apartment but he still gave me the fair price of $70. Be sure to acknowledge that if this is the case for you that when setting up your appointment and getting your quote. My puppy destroyed my nice white carpet with urine and poop and after proficient clean was done there was no evidence the little monster made a mark anywhere in my house. It was fast, convenient, and the gentleman who did the job was very professional.