Waitress was nice overall. Forgot to bring our sons dough after we asked twice. Food took forever. So long, I asked if we would even get our appetizers before the food, which we did, finally. When the food came out nearly and hour later, the pizza was burnt, not a little burnt but super burnt to where they should have not brought it to the table. When we said something about it, the replacement only took 6min. My son was starving so he refused to send his burnt piece back and was only able to eat half of it. Eggplant was good. Husbands sandwich was super soggy. Not consistent at all with other locations. Super disapppinted.