I have eaten at FLOUR over the years many times and have always had a pleasant and enjoyable experience. One time I observed the staff help an elderly person with a walking disability to their table and gently assisted her throughout the meal service. It is obvious that this restaurant does not discriminate as another reviewer has so viciously posted. It is dangerous for Yelp to allow such misleading and mispresented reviews to be posted as a "factual" experience - when that is just not true. This negative reviewer also stated that FLOUR is a joke. Nothing could be further from the truth/reality. FLOUR is a well regarded and loved by many fantastic dining experience in the greater Cleveland area. And second hand opinion - not first hand experience - should never be allowed on Yelp reviews.