I agree with Crystal, its a crap shoot on the service there due to the college town atmosphere and if the employees actually care or not. We went over the summer, not many students so the service was pretty decent. I do agree that the veggies and "extras" could be cooked a little bit more, might try to have them grill the veggies when I initially order and take them off once my party has fully orders.
In a neat little walkway through kent...and stop across the way for some ice cream as well