From start to finish, excellent experience. Accurate over-the-phone pricing, once I made the appointment, they followed up with confirming email, and then the day of, they called 30 minutes in advance and showed up exactly when scheduled. Robert, the tech, was a super nice guy and he went in and worked his magic and all the hills and dales in my guestroom *poof*---were gone! COR Movers was recommended to move the furniture in and out and they too were reasonably priced and really nice guys---they even helped me remake the bed, and everyone knows what a bear it is to get a bedskirt on all by yourself.
I will definitely use them again and am happy to recommend. The re-stretching of the carpet will give us many more years of use in an infrequently used room.
I also understand from Yelps that they are wizards at carpet-cleaning as well!