First visit. I was super happy because I was unable to find an early appointment online but I called and they gave me the earliest appointment that day. Everyone is super nice! I loved Georgette because she was all business. I told her what I wanted and she listened! She respected the fact that I'm not one of those ladies that love sitting for hours in a salon chit chatting about first world problems. I will be going back for a straightening treatment to get these locks more under control. Prices are normal for a salon (I normally went to Paul Mitchell salons). The music kept changing. I was digging the first station (killers, Beatles, etc.) but then they changed it mid visit to some bizarro new age stuff (or maybe that's how the playlist was arranged).