Anytime someone talks about Popeyes there are nothing but good things said. My first experience with this chain was less than stellar. We ordered one of the family combos which came with one side, and we chose their macaroni and cheese and wanted to add a side of their mashed potatoes but was told they were all out. We waited about 20 minutes until someone came out and said that it was almost done. About 5 minutes later the same gal came out saying that they were out of macaroni and cheese. It would have been nice to know that from the beginning or 5 minutes ago when we were told it was almost done. We picked another side of fries since they seemed to be out of everything. Good thing they had chicken! My husband went to go get a soda at the new soda fountains where you can add flavorings and they're lots of different drinks. Everything was pretty much out besides the Dr. Pepper. Might as well have the regular sofa fountains. Our food finally arrives 30 minutes later. And we here the cooks in the back yell "Mac and cheese up." And all of a sudden everyone around us gets their orders of Mac and cheese. I went to the counter to get butter and honey and the nice employee said they were out of butter but had honey. Anyway!! Super nice people but they are "OUT" of everything. Management needs to figure out how to do the ordering for the store. Very disappointing. If i want chicken, I'll stick to chick fil a or even KFC.