There's a good reason this place already has a lot of my money...
I moved to Vegas in March of 2012 and brought my '07 Daytona with me. When the electrical system had an issue, I didn't have any Triumph-specific place to take my bike and was forced to do the maintenance myself (which is no easy task considering my lack of mechanical knowledge).
A few months after doing the maintenance, I decided to research the closest Triumph dealership to Vegas and Freedom Cycle had just opened up a few miles away from home.
From the first visit to the brand new store, everyone in the shop was extremely friendly and accommodating. I am a huge Triumph fan and like learning all new things that come about. With the staff here being so knowledgable and personal, there's no better place on earth to go and kill a couple of hours talking motorcycles.
Fast forward to November. When Freedom Cycle received a "special edition" Daytona (one of 20 imported to the US), I had to take a look at it. After talking with Craig for a couple of hours, it only made sense to trade in the '07 for the new bike. The sales experience was easy and pain/pressure-free. In talking with Mark (owner) and Craig, I almost forgot I was buying a bike during the process and thought I was talking with buddies I've had for years.
I wanted a few aesthetic accessories put on the bike and Junior ensured a ridiculously quick turnaround and top notch work. At this point, I have more plans for parts/accessories and have no reservations about bringing it there for every ounce of work that needs to be done.
I have now become one of those guys who drops into the shop for nothing other than to say hello and see how things are going. When Mark told me he didn't just want me to buy the bike there but he wanted to make me "a customer for life", he did that for sure.
I don't intend on living in Vegas for the rest of my life but I certainly intend on looking at Freedom Cycle first (and only) for my next Triumph motorcycle - because Lord knows there'll be another one some day!