Had some AC issues and called my warranty company OneGuard. Az Trademasters called, I needed an appointment to work around my work schedule and it was not a problem accommodating me. Two technicians showed up in clean uniforms and groomed. ( first appt. of the day) They introduced themselves and shook hands.
They diagnosed the problem quickly. Explained it so it made sense. They did the repair and cleaned up after themselves. They even allowed me to wash the unit out before they buttoned it up. To be honest, I read the yelp review before they came out and had my guard up. Techs Steve and Jaime did good in my book. I would hire them again.